Shop

This is a vent, and it's LONG. Move along in case you're no longer inside the temper. I just had the maximum infuriating dialogue with a representative from ‪Unilver concerning their Simple brand make-up remover wipes. I referred to as them final week to report my daughter's reaction to their product (her eyelids swelled close). I desired to attempt to isolate what she was definitely allergic to, so we don't buy whatever with that chemical in it once more. My daughter spent the day with ice on her eyes, and had to take benadryl to get the swelling down. She missed an vital softball tryout - and she become miserable. So, I get a cellphone call nowadays. It's Sasha, from Unilever. Well, Hi, Sasha. She wants to get a few information from me approximately my daughter's enjoy. Sasha: So how old is your daughter? Me: 15 Sasha: And she became REMOVING MAKEUP? Me: Yes Sasha: You allow your 15 12 months antique put on MAKEUP? Me: Umm, Yes... Sasha: Mmmmmmmm She then went on to inform me that those wipes aren't for minors. They are marketed for adults. And she turned into very impolite, and VERY judgemental about my choice to allow my daughter to wear make-up. It changed into one of the most ridiculous conversations I've ever had. Keep in thoughts, there's honestly no place on the packaging that states that these merchandise are simplest for adults. I instructed Sasha that. I study from the actual bundle. She answered, "Well no, as I already stated - it isn't always written everywhere. It's simply assumed." WTH? So I instructed her I want to speak to a Supervisor. She stated someone might call me in 24 hours, and she hung up on me. In the hobby of transparency, I probable stated, "I want to speak to someone with some intelligence." Just putting that out there so I do not paint myself as being completely calm and rational at this factor. I referred to as Unilever again - and I requested for a manager. I spoke with, "Gee." I don't have any idea the way to spell it, however that is how it sounds. I had the decision on speaker and I recorded it. Along with telling me that the wipes are for "mature" skin, she also went on to tell me that she has a toddler, and earlier than she makes use of any new merchandise on her toddler, she tests a bit first to make certain the child does not have a response because that's what mother and father do. NO WORDS for a few seconds as I attempted now not to blow up. I quietly said, "You do comprehend that this is a younger girl who is studying to drive a vehicle? She is not a infant." I also said, "So you are pronouncing that she need to have wasted a wipe - that specifically states it is for touchy skin - and examined it on an not noticeable place because it's truly loaded with chemical substances?" Her response: "Well, yeah." She then went on to say, "She become likely allergic to some thing in the wipes." At this factor, I'm attempting truly difficult to maintain my head from exploding. "You do not say." Then she says, "Well I do make an apology that your daughter had some burning and stinging." ::::::TICKY-BOOM:::::: "What? Did you say burning and stinging? Umm, no. How approximately her eyelids swelled close? As in, 'Mom, I can not see some thing something is truely incorrect' sort of response. She spent the day with ice packs on her eyes. She had a terrible headache. She had to go to Urgent Care. She needed a mega dose of benadryl and he or she slept the whole day. I am livid proper now. So, I'm passing this alongside to every person: this "Simple" product, that's advertised only as, "Kind to Skin" and from "Sensitive Skin Experts" is simply complete of chemical substances. They will blame you and decide your parenting while there's a reaction - which is completely ridiculous and does nothing to clear up the problem. Now they want me to send the product lower back and signal a scientific release due to the fact they experience that, "She may additionally have had an current hypersensitive reaction." I already tried to write to Unilever online, and I changed into omitted.